What our customers are saying about Rockwood.
At Rockwood, we install happiness — and our customers say it best. Homeowners trust Rockwood for quality shutters, custom window treatments, and a smooth installation experience. We’re proud to bring craftsmanship, care, and lasting beauty to homes across the country.
Google Reviews | 4.6 ⭐⭐⭐⭐⭐
Rockwood Shutters has earned a 4.6 star rating based on more than 1,640+ Google reviews.
Google Reviews Profile
" Honestly we couldn’t be happier with not only the product but the service we received. From the start of the process to the end they were great! Super communicative, well priced, professional. I will only deal with Rockwood for all my window treatments from now on, and have told others about our experience as well. Great job Rockwood! 👏 "
— Patrick F.
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" Amazing, beautiful work done by Rockwood Shutters..! They had previously done the whole house with the exception of the master bedroom, but now its complete and a work of art. The installer was fast and professional, great personality and really friendly too. He had great tips for the care and cleaning which we really appreciated.
Thank you for making us a happy satisfied customer!"
— Anita L.
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" The shutters are well made and the installation was surprisingly fast. I was pleased to see that everything was pre-assembled so it was just a matter of putting the shutters on my windows. Quincy was friendly and respectful of my property. The shutters are beautiful and such a nice addition to my home. Thank you."
— Dee C.
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" We had a great experience with Rockwood Shutters. They provide beautiful options for interior window shutters which are designed not only for an excellent look but are made of durable quality materials as well! Denis Ismagilor was our installation technician. He initially came out to confirm all window measurements were accurate and then arrived with materials at a later date to install them. Installation was quick and clean and everything works perfect. These shutters add a beautiful look and at the same time help to block out the heat. In addition, you have control of the amount of light you want to allow in your home. I would highly recommend Rockwood Shutters for their high quality and workmanship!!"
— Stephanie B.
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" Both sales person and installer were friendly, knowledgeable, and efficient. The shutters are beautiful and fit our unusual sized windows perfectly. They were delivered in a timely manner in the exact amount of time that was promised! Thank you."
— Jerome R.
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" The whole process was excellent. Smooth and efficient. They communicate very well which is important to me. They were very reliable and always showed up when scheduled. This is the second time I have use Rockwood and I wood have no hesitation in recommending them . I am delighted with my shutters."
— Nicki M.
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" We had an install of 4 shutters; 3 narrow tall rectangular and one larger double master bedroom window. The install went without flaws, from the measurement appointment till the install. On the install date, it was not more than 30 minutes from in and out of the install. The installer knew his craft well, and completed the job fast, professional, clean and on point. We are very happy with the design and materials and most important, the usability. Great job! "
— Paul F.
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" Great quality, a good price. Our installer Quincy was on time and went above and beyond to make everything perfect. I can't say enough about Quincy making sure everything is perfect. "
— George S.
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" Gary is awesome, so respectful to my family so respectful to the property , he was the best part of this experiences along with Melissa that helped me find the perfect window coverings. I was going to wait until next year to get the upstairs done but I’m going to do it next month. I am so appreciative of their professionalism. Thank you so much this experience."
— Jarrod C.
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" A highly reputable provider of shutters and roll-down shades, they offer exceptional customer service and expertise in the entire design and ordering process. We have engaged their services on three separate occasions, each for distinct projects at various properties. Their professionalism and reliability are consistently evident."
— Matthew L.
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" I have come back to Rockwood Shutters for the 3rd time in almost 7 yrs. The quality and customer care and service after the installation period is outstanding. Their professional in always answering the calls and addressing any concerns is superior. Recommend Rockwood Shutters 100%."
— Suzanne V.
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" I cannot say enough good things about Gary the shutter installer! He is the kindest man and provides outstanding customer service!! "
— Trish S.
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" We highly recommend Rockwood Shutters. Their customer service is above industry standard. The product quality is outstanding and beautiful, exceeding our expectations. We were impressed with Ricky, our salesman/installer's professionalism and expertise. His positive attitude and willingness go the extra mile was greatly appreciated. We highly recommend Rockwood Shutters for your home or business needs."
— Olivia M.
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" I really appreciated how our concierge frequently communicated the steps of the process as they approached. She also kept in touch while we waited for installation. We were under a time construct and wanted to get it done before that."
— Donald W.
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" The experience with Rockwood from the beginning was great. We requested a consult through Home Depot and were called very quickly to set up an in-home meeting with their representative. She was very professional and came with all samples needed for us to make our decision. When our order was ready for installation the installer with Rockwood was outstanding. He was friendly, courteous, and was in and out in a very short time and the results were just what we wanted. I would highly recommend them."
— Michael P.
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" We couldn’t be more pleased with Doug S and the rock wood team. Doug has installed for us on three different occasions, adding beauty and value to our home each time. The plantation shutters and custom shades are both fabulous and functional. Already ordering for the next install. Highly recommend. "
— Katherine R.
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" From the agent, Angie, who did a wonderful job as the consultant, to Quincey who did a great job installing our plantation shutters, to the excellent communication from Rockwood keeping us apprised every step of the way, we are extremely happy with our purchase. The shutters are beautiful, so well made, and we believe, even help in keeping our house cooler during these very hot days here in the low desert."
— Arthur S.
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" I'm thrilled with my recent shutters installation experience! It all started with the design consultant, Ms. Morgan Nelson, who took time to discuss my window treatment options and prices with me. Then Denis, the technician, was exceptionally polite and competent, making the process smooth from start to finish. My new windows look fantastic! Thank you for the outstanding service. "
— Lilian C.
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" Love, love our new Shutters! From the initial consultation with a wonderful sales consultant, her ideas and expertise were spot on! The follow up in between to the install was perfect! The final installation was flawless and the outcome was better than we imagined!!! We are thrilled with this company and their service!! We highly recommend! "
— Kim L.
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" The team who measured, showed product and installed were all terrific. We are very happy with this purchase and it was a very seamless and easy process. Highly recommend."
— Andrea V.
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" My experience with Rockwood Shutters is very satisfied, I purchased vertical blinds along with a custom valance for 2 large front windows, the product is very nice and durable great quality, the installer Mr. Jesse, was fast professional and accurate, he did an amazing job..I was very satisfied I called the company and going to order 3 more windows, I recommend this company!"
— Tina R.
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" Jack arrived per schedule and immediately began prep for install of our window shutters. We were amazed and pleased beyond words with both Jack’s professional pride and knowledge of his work , and the shutters! Both are amazing! Best $ ever spent! Thank you!"
— Mark P.
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" Brett did an excellent job installing our shutters! He went above and beyond to get one window that had a cornice board. He literally had to remove it, which was not an easy thing to do! "
— Diane H.
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" I’m thoroughly impressed with the quality and design of Rockwell Shutters. The installation process was seamless, thanks to the professionalism and expertise of Michael, who made it look effortless. The communication and updates from Concierge Representative Hilary were very helpful, keeping me informed every step of the way. Overall, I'm extremely pleased with the service I received from start to finish – Rockwell Shutters truly exceeded my expectations! "
— Vivienne M.
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" This was my second time getting my window treatments with Rockwood and I am still impressed with the service and professionalism we received. Everything was left immaculate. Thank you all. "
— Janet M.
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" I first want to thank Samantha Golden for her outstanding work as to laying out my"window dimensions" in detail for the installers. Her professionalism and attention to detail made my wife and I very happy customers. The shutters are sensational. I want to thank Samantha, Alberto and Aries a team that is second to none. Job well done."
— Alvin S.
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" David Byrd did the installation. He has installed at my home previously. All work was done professionally and he took time to explain every aspect of the new shutters. Very professional with outstanding results."
— Richard F.
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" We are extremely satisfied with Rockwood, the quality of stutters and shades are outstanding. Caleb did a great job with the installation and was in and out quickly. Cheryl B was professional and knowledgeable about the window coverings we needed. We are very happy with the experience."
— John A.
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" Great blinds, great choices, great price! Strongly recommend. From the initial design assistance, team to come out and measure and install, and the concierge service to assist with questions. Is absolutely use them again."
— Kelly T .
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" Scott was prompt, courteous, friendly and professional. His work is impeccable.
The shutters are so beautiful that I called to make an appointment for the remainder of windows on the main level of my house!! "
— Maxine B.
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