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My shutters were installed on Tuesday and they are absolutely perfect! David did a fabulous job. Thank you for all of your help in choosing what I wanted, placing my order, working with me to change my order and assisting me with questions. Your customer service is outstanding! I will happily recommend you and Rockwood Shutters to friends and family. And I will certainly let you know when I am in the market for shutters for my French doors and slider. Thanks again for everything.
Satisfaction would be an understatement! Everything is wonderful. Unfortunately I was not able to be home when your installer was here, but my wife told me he was prompt (actually early), courteous, professional, and overall a great guy. The shutters are perfect in measurement and installation (and yes, this was a “challenging” room for this task as the room is circular and the windows are arched, so the measurements and crafting of the shutters had to be exact). Thank you again for working with me.
I used Rockwood Shutters as a recommendation from a visit to Home Depot. Laura was my consultant and she was very professional and knowledgable. She helped me make a decision on window treatments for an area of our home that I wasn’t quite sure on. Laura was very patient and even came out on her day off to make sure I was comfortable with the choice I had already made. The installer was great too, offered suggestions for cleaning and care of my new treatments. Would highly recommend this company.
My wife and I saw the Rockwood display at Home Depot and it was exactly what we had been looking for. A friendly representative came to our home and provided a quote, and we immediately placed an order. We even were able to get special financing thru Home Depot which was nice. Tony provided excellent service, and the shutters are flawless. Happy wife!!! Will use Rockwood again, and recommend them to anyone needing custom window shutters. Thank you Tony and everybody at Rockwood for transforming a huge boring window into something of beauty.
We interviewed with 6 representatives from various companies. We looked for quality of products, suggestions for various options, affordability, and most of all the character of the personal representative. It is important to us to have someone who shows a sincere interest in us as customers AND has an enthusiasm for the products represented. Amy (Rockwood design consultant) met the above expectations exceptionally well. We chose her because of her friendly, personal caring attitude, professionalism, which was sprinkled with a great sense of humor! Also, because of the exceptional products and service that we have ALWAYS had from Home Depot in our various purchases over the years. She has made this an enjoyable experience for us!
Evie and Ron
Its official!!!! Ordered by 3 1/2 ” stained wood shutters from Rockwood…the most pleasant experience I have had in years!!! I am not only excited, but thrilled at the new grey color choices painted and stained…beautiful shades for the new transitional looks out there in furnishings!! Goes fantastic with espresso wood tones! An exceptional team!!!! WAY TO GO ROCKWOOD!
I just had plantation shutters installed on three windows in my home, and I couldn’t be more delighted with all phases of the process of getting these shutters. Everyone involved, from the time I made a request for shutters at Home Depot until installation, was professional, pleasant, prompt, and product knowledgeable. I love my new shutters, and I would highly recommend your company to anyone considering new window treatments.
I am an exceedingly happy customer.
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