Our success as a company depends on the strength of our team and we are always looking for enthusiastic and talented individuals to join us. There’s pride in representing great brands that stand for customer service and exceptional value and you’ll enjoy being part of the best team in the industry. View our open postings below.

In Home Sales: Window Treatment Design Consultant

Rockwood Shutters, Blinds and Draperies has an immediate opening for a confident and ambitious Window Treatment Design Consultant with a strong sense for décor and window covering design. The ideal Design Consultant will bring a polished and persuasive sales approach and will help our clients dramatically enhance the look and value of their homes. He/she will also be an important contributor to our continued growth by playing an instrumental role in promoting our programs in the big-box retail store environment.

Please send resume to [email protected]. Include the job position and location you are applying for in the subject line of your email.

Fayetteville, AR

Jacksonville, FL

New Port Richey, FL

North Tampa, FL

Sarasota, FL

Titusville, FL

Las Vegas, NV

Arlington, VA

Don’t see your city? Keep checking back or send a resume to [email protected].

Technician/Installer

Rockwood Shutters, Blinds and Draperies has an immediate opening for a Technician/Installer with a background in light carpentry and a demonstrated track record of customer satisfaction. The ideal candidate should be organized and resourceful, a good problem solver, and most importantly, must enjoy relating with customers and making them happy.

Please send resume to [email protected]. Include the job position and location you are applying for in the subject of your email.

El Paso, TX
Fayetteville, AR
San Antonio, TX
Chattanooga, TN
Auburn, GA

Don’t see your city? Keep checking back or send a resume to [email protected].

Customer Service Advisor / Lead Specialist Scheduler

Rockwood Shutters, Blinds and Draperies has an immediate opening for a qualified Customer Solution Advisor and a Lead Specialist Scheduler who desires a fast-paced environment and is able to multi-task while maintaining strong attention to detail.

Location in the Houston Corporate Office near the Houston Medical Center.

Please send resume to [email protected]. Include the job position and location you are applying for in the subject line of your email.

Job Snapshot

 Full-Time * Experience-2 to 5 years * High School Degree * $13.50-$15.50/Hour * Admin – Clerical, Customer Service, Planning, Scheduling

 

Your Responsibilities 
  • Efficiently take inbound phone calls and place outbound phone calls to Customers across the country. Place outbound phone calls to customers for the purpose of scheduling Design Consultation, Technical and/or Installation appointments for contractor partners; efficiently monitor deliveries and manage calendars.
  • Establish rapport with Customers, providing timely and prompt resolutions while ensuring a high level of service and satisfaction
  • Provide technical product and program information to Customers
  • Detailed and accurate electronic data entry and processing of paperwork
  • Provide prompt and timely communication and follow-up with Customers to ensure a high level of service
  • Provide accurate documentation and communicate to technicians all pertinent information for scheduled appointments
  • Ensure effective follow-through for all outstanding work orders in assigned geographical area

 

Candidate Qualities and Job Requirements

  • Excellent verbal and written communication skills
  • Organized and able to multi-task
  • Problem solver and self-starter
  • Basic computer skills
  • Team player
  • Bilingual (English/Spanish)
  • Reliable and punctual with excellent attendance
  • Able and willing to learn new skills
  • Hours of Operation:  Monday – Sunday (8am – 7pm)

 

Benefits Include

  • Medical
  • Dental
  • Vision
  • Supplemental
  • 401K Participation

Please send resume to [email protected]. Include the job position and location you are applying for in the subject line of your email.

Rockwood Shutters Design Consultants
Rockwood Shutters Design Consultants

ROCKWOOD FACT:

Rockwood knows your want your new window treatments quickly. We are one of the fastest in the industry because we are made in the USA.

Save up to 15% off Window Treatments with Rockwood Shutters
scheduleSchedule Your *FREE* in-Home design consultation today!